Senior Program Manager

• Manage multiple programs and projects by planning, directing, and coordinating activities to ensure goals and objectives are accomplished within timeframe and funding parameters. 
• Plan and monitor progress of overall programs. 
• Manage program and project budgets. 
• Manage use of resources across a program's projects, including working directly with vendors. 
• Initiate projects, including working with executive sponsors to create approved project charters and form core teams. Lead core teams while monitoring scope, schedule, & cost. 
• Act as collaborative partner with business analyst. 
• Facilitate core team, executive sponsorship, and other key meetings, as appropriate. 
• Provide accurate and timely status reports. 
• Support executive sponsor or designee at governance meetings, as needed. 
• Plan and execute projects. 
• Manage and communicate risks, including by maintaining risk register. 
• Manage and communicate issues, including by maintaining issue log. 
• Assist in coordination of testing and/or training, as necessary. 
• Close projects, including through managing handover of project deliverables and holding project review to capture lessons learned, as appropriate.
Knowledge/Skill Requirement:  
• 10+ years of Project Management experience, including at least 3 as a Program Manager. 
• Previous experience as a PM on records management, business intelligence/data analysis, and learning management system programs or projects strongly preferred. 
• Excellent written and verbal communication skills, including documentation skills, active listening skills, and ability to interact effectively at all layers of the organization. 
• Excellent relationship-building and negotiation skills. 
• Excellent budget creation, maintenance, and analysis skills. 
• Excellent organizational and time management skills. 
• Excellent program and project planning, team motivation, and delegation skills. High degree of commitment, flexibility, self-motivation, self-confidence, and assertiveness required. 
• High tolerance of ambiguity coupled with ability to bring order to chaos required. 
• BA/BS required in related practice or equivalent working experience. 
• Proficiency in Microsoft Office and Project products required. 
• Previous experience with client-facing roles required. 
• PMI Project Management Professional (PMP) or Program Management Professional (PgMP) or equivalent certification required.

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