NC FAST P4 IT Trainer

Short Description:
NC FAST requires the services of trainers to support training implementation of NC FAST Project 4 modules.

Extensive statewide travel up to 80% of the time is required in the performance of the work. Travel may include some evenings and weekend days.

Complete Description:
Important Note:  Extensive statewide travel up to 80% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.


The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation. 
This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. 

Skills:

Skills

Required / Desired

Amount of Experience

Last Used

Years Used

Experience in curriculum design and developing training materials for adult learners

Required

3

Years

 

Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.

Required

3

Years

 

Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.

Required

3

Years

 

Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.

Required

3

Years

 

Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.

Required

3

Years

 

Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)

Required

3

Years

 

Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML

Required

3

Years

 

Experience in computer-based training instructional design, with learning program design systems.

Required

3

Years

 

Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications.

Required

3

Years

 

Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.

Required

3

Years

 

Experience developing interactive media presentations that enhance the online educational experience

Required

3

Years

 

Experience with adult learning practices, principles and procedures in classroom and on-line presentations

Highly desired

 

 

 

Ability to assist with basic application software and hardware support

Highly desired

 

 

 

Must have strong understanding of internet concepts and web technology

Highly desired

 

 

 

Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.

Highly desired

 

 

 

Knowledge of child welfare policy and practice in NC such as Intake, Assessment, In-Home Services, Foster Care, CPS, or Adoptions

Highly desired

 

 

 

 


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