Duties: • Reporting to the Director of National Health Plan Communications, the health plan communications specialist will execute on certain components of the health plans’ communication strategies, including research and development of written materials, and will provide operational support to the overall health plan communications team. • In collaboration with internal corporation communications team members and internal SMEs, researches, writes, edits, proof reads, and updates print, telephonic, and sometimes web-based/social media communications deliverables designed to meet the various needs of the line of business (emerging, new or existing health plans). • Deliverables could include but are not limited to: handbooks, newsletters, welcome and training kits, website content, mailings, etc. • Manages some day-to-day contact with the Plans to ensure a high level of service is provided and to ensure that the plans’ needs are met. • Manages plan communications document library on SharePoint • Ad-hoc and special communications projects as requested by leadership • Reports, meeting minutes and other administrative duties • Development, dissemination and maintenance of departmental policies and procedures • Other marketing communications tasks as assigned
Skills: • 1-3 years writing experience in a corporate or agency environment or in a similar communications field • Ability to write clear, compelling content in various styles/formats to varying audiences • Has broad understanding of departmental functions, policies, procedures and practices. • Strong problem solving, analytical and research skills. • Ability to perform under pressure in a fast-paced, deadline-driven environment is essential • Ability to interact with all levels of the organization. • Strong problem solving, analytical and research skills. • Broad understanding of departmental functions, policies, procedures and practices. • Ability to write clear, compelling content in various styles/formats to varying audiences • Experience writing in a corporate or agency environment or in a similar communications field.