Procurement Coordinator


·         The OSC serves as a key liaison between Zoetis customer service and the Logistics Service Provider returns center operation.

·         He/she coordinates all aspects of finished goods returns inventory management at the LSP.

·         The OSC will coordinate communication resolution activities on a daily basis, supporting all LSP returns activities including carrier assignments and booking towards management of returns and destruction. 

·         He/she will review and approve any materials being consider for re-shelving



POSITION RESPONSIBILITIES Include but are not limited to:

·         Facilitates the returns process (including all returns and damages) between Zoetis customer service, Zoetis Intercompany and LSP, resolves any discrepancies as reported by LSP

·         Coordinates the placement and removal of finished goods Hold, Quarantine or Stop Sale actions with Quality Assurance.

·         Ensure accurate work instructions (timely reviews, escalation for resolution or misalignment)

·         Manages daily inventory reconciliation and actions between SAP and LSP WMS.

·         Enters all returns center related LSP actions and requests into LSP portal, follow-up on pending requests and ensures timely response to urgent requests

·         Performs all finished goods inventory movement/relocation transactions in the computer system, to assure the accuracy of all finished goods locations.

·         Link between Zoetis ITS and LSP ITS teams

·         Act as the back up to the current LSP onsite Operations Support Coordinator in their daily functions

·         Performs other duties as assigned by management.



·         High School Diploma or G.E.D. required. 

·         Associates Degree or some college preferred.

·         Previous experience in distribution/warehousing including: computerized inventory control systems, pick/pack operations, receiving, freight rating systems.

·         SAP experience required

·         Experienced with MS Office applications

·         Minimum of 3 years of experience as Logistics Representative or equivalent.

·         Ability to lift 50 lbs. routinely.



·         High Degree of motivation; self-starter.

·         Able to work independently without a large degree of direct oversite

·         Detail oriented

·         Good oral and written communication skills.

·         Good interaction skills; works well with people.

·         Good analytical ability and mathematical skills.

·         Order processing and order entry experience.

·         Personal computer experience.

·         Excellent attendance record (including late arrivals/early departures).